Transforming the tenant rental experience
An agency that tenants can trust.
We understand that a home is where you build your life, your memories, and where you should feel truly comfortable. That’s why we’re committed to helping you find your ‘nook’. A place that feels like yours from the moment you walk in.
Why use Nook?
New Tech, Same Personal Touch
With the Nook online app tenants can have full control. You can report issues and check on maintenance requests with a just couple of clicks. We also have a dedicated out of hours line for reporting emergencies
Student Landlord Specialist
Finding your first student property can be an exciting and nerve-racking time. With thousands of students in Bristol it can also feel very competitive. At Nook our team is dedicated to supporting your through the complete process.
Pet Friendly
Homes
We believe pets are family. We proactively seek out pet-friendly homes in Bristol, educating landlords on the benefits of renting to pet owners. Whether you have a cat or a dog, we’ll help find your perfect home.
View Nook tenancy charges here →
Properties
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![Small kitchen with white appliances, a window overlooking greenery, and wooden shelves.]()
Longfield Road, Bristol, BS7
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![Living room with large window and balcony, gray sofa with a green cushion, coffee table, TV on a stand, and pink curtains.]()
Broad Weir, Horizon Broad Weir, BS1
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![Living room with beige sofa, round coffee table, black armchair, large windows with curtains, floor lamp, potted plant, small desk, and dining table with chairs.]()
St. Nicholas Street, Bristol, BS1
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![Residential row houses with parked cars along the street on a clear day.]()
Mina Road, Bristol, BS2
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![Bedroom with a bed, blue and white decor, a desk with a blue chair, a dresser, and a window with blue curtains.]()
Arthur Street, Gloucester, GL1
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![A bedroom with a large bay window, green velvet loveseat, blue curtains, a bed with green pillows, a bedside lamp, and a clothes rack next to a potted plant.]()
Belgrave Road, Gloucester, GL1
Maintenance Reporting
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If you're a tenant in one of Nook's managed properties and need to report a maintenance issue, please use the street.co.uk consumer app. This platform allows you to easily report issues and receive real-time updates from Nook, a link would have been sent to you at the start of your tenancy.
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If you encounter an emergency outside of our regular working hours, please consider the following:
Emergencies include situations that are dangerous, life-threatening, or could cause serious damage to the property or surrounding areas, such as:
Uncontrollable water leaks
Loss of water supply
Structural damage
Unsafe or uninhabitable conditions
Security breaches
For any of the above emergencies, please contact us at 0117 370 4780
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Gas Leaks: If you suspect a gas leak, call the National Gas Emergency Number at 0800 111 999. Follow these guidelines:
Do: Open doors and windows for ventilation. Turn off the gas at the mains tap, usually located near the gas meter. If the leak is in a cellar or basement, evacuate the building.
Don't: Operate any light switches, ignite flames, or use any appliances that may create sparks.
Electrical Issues: If you experience a power outage, first check with neighbours or visit the National Grid to see if there are any reported issues. If no outages are reported, inspect your fuse box for tripped breakers. For further guidance, visit: Checkatrade: No Electricity In The House?
Boiler Problems: Often, boilers simply require a pressure top-up. You can find instructional videos on YouTube.
Water Leaks: For major leaks, locate the mains water stopcock (typically found in the cellar or under the kitchen sink) and turn off the water supply by rotating it clockwise. Drain the system by running taps into sinks. For minor leaks, place a bucket or bowl underneath until our contractor can assist.
Lost Keys/Locked Out: If you lose your keys, you are responsible for obtaining replacements or changing locks if necessary. If possible, ask a housemate for help or contact a locksmith. You may arrange with Nook for key duplication during office hours, but you'll be liable for the cost.
Break-Ins: Ensure your safety first. Call emergency services if a break-in is ongoing, or contact 101 if it has already occurred. Report to the police immediately and obtain a crime reference number for insurance claims. If the property is unsecured, refer to our emergency contact list.
Fire: Call emergency services right away. If the property is unsafe, follow the emergency protocols above.
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Our office is open from Mon – Fri : 9am – 5pm.
Nook Lettings, 139 St Georges Road, Bristol, BS1 5UW
Email: hello@nooklettings.com
Phone: 0117 370 4778
